Legal & Medical Advocacy in Care Work

Navigate clinics, hospitals, and systems with calm, clear advocacy—without losing your person in the process.  Educational workshop; not legal advice.

You’ll learn:

• Appointment prep that keeps visits focused (agenda, med list, top 3 questions)
• Informed consent/refusal—what to ask, how to document, when to pause care
• Access & accommodations—requesting interpreters, CART, sensory/mobility supports
• Escalation path—nurse → charge nurse → attending → patient advocate/relations → ethics
• After-visit & discharge—teach-back, red flags, safe-discharge planning
• Protective documentation—names, timestamps, portal messages, what to save
• ER basics & emergencies—triage scripts, “stabilize,” when to call 911
• Insurance navigation—prior auth, denials, simple appeals that move care forward
   

You’ll leave with:

• Appointment-prep worksheet + question bank
• Consent/refusal checklist to support decision-making
• Accommodation request templates (interpreters, mobility/sensory)
• Release-of-Information one-pager (who can speak & how to authorize)
• Escalation ladder card for clinics and hospitals
• After-visit/discharge checklist + teach-back script
• ER triage script and red-flag list
• Advocacy log sheet for names, dates, outcomes
• Insurance appeal steps (plain-language flow)
• Grievance/email templates (factual, trauma-informed tone)
   

Format: 2 hours · virtual or in-person
Access: ASL/CART or language interpretation available with advance request; step-free venues whenever possible.